How do I place an order?
Add items to your cart and proceed to checkout to complete your purchase.
Which payment methods do you accept?
We accept credit cards and bank transfers.
Can I track my order?
Yes, once your order has shipped you will receive a tracking number via email.
Do you offer express shipping?
Yes, express shipping is available at an additional cost.
What is your return policy?
You may return items within 7 days of receipt for a full refund, provided they are unused and in original packaging.
How do I return an item?
Please contact our customer service to initiate a return. Follow the instructions provided to return the item.
Are there shipping costs for returns?
Yes, the customer is responsible for return shipping costs unless the item is defective or incorrect.
Can I exchange an item?
Yes, exchanges are possible within 7 days of receipt. Please contact customer service for more information.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please refer to our shipping policy for more details.
Can i cancel my order?
Orders can be canceled within 24 hours of placement. Please contact customer service to cancel.
Can I change my shipping address after placing an order?
Changes to the shipping address can be made within 24 hours of placing the order. Please contact customer service for assistance.
What should I do if I receive a defective item?
Please contact customer service immediately to arrange a return or exchange for the defective item.
Do you have a physical store?
No, we are an online-only store. All purchases must be made through our website.